EduCaribe Ltd. (“we,” “us,” “our”) is committed to protecting your privacy and ensuring that your personal information is collected, processed, and stored responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you access or use our website www.educaribe.org, mobile applications, or other online services (collectively, the “Services”). It also outlines your rights under the Data Protection Act, Chapter 22:04 of Trinidad and Tobago (the “DPA”) and other applicable laws. By accessing or using our Services, you acknowledge and agree to the practices described in this Policy.

We collect personal information in several ways. First, you may voluntarily provide information when using our Services, such as your name, email address, phone number, mailing address, login credentials, payment or billing information, or other details you submit through forms, emails, or customer support channels. We also collect information automatically when you interact with our Services, which may include your IP address, device identifiers, browser type, operating system, pages visited, time spent on pages, clickstream data, location data derived from your device or IP address, and information collected through cookies or similar tracking technologies (see our Cookie Policy). Additionally, we may receive information from third-party sources, including social media platforms, business partners, analytics services, or publicly available data.

Your information is used for a variety of purposes that are lawful, fair, and necessary. We use it to provide, operate, and improve our Services, manage user accounts, authenticate users, process payments, and complete transactions. We also use it to communicate with you, respond to inquiries, send updates or marketing communications (where consented), analyze website traffic and usage patterns, comply with legal obligations, enforce our terms of service, and detect or prevent security breaches, fraud, or other harmful activities.

The legal basis for processing personal information under the DPA includes your consent where explicitly provided, necessity for the performance of a contract, compliance with legal obligations, and our legitimate interests where such processing does not override your privacy rights. Consent is sought for processing personal information that is not essential for providing the core Services, while strictly necessary information, such as that required for account authentication or payment processing, is collected as a legal or contractual necessity.

We may disclose your personal information to trusted third-party service providers, partners, or contractors who perform functions on our behalf, such as website hosting, payment processing, analytics, marketing, or customer support. These third parties are contractually obligated to handle your information securely and use it only for the purposes we specify. We may also disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of our organization, our users, or the public.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. The DPA requires that personal information be kept accurate, complete, and up-to-date where necessary, and that it be deleted or anonymized once it is no longer needed. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

As a data subject under Trinidad and Tobago law, you have certain rights regarding your personal information. These include the right to be informed about how your data is processed, the right to access and request a copy of your data, the right to correct inaccurate information, the right to request deletion or restriction of your data in certain circumstances, and the right to withdraw consent where processing is based on your consent. You may exercise these rights by contacting us using the details provided below.

We may update this Privacy Policy from time to time to reflect changes in our data collection or processing practices, updates to the law, or improvements in our Services. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically to stay informed about how we protect your personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@educaribe.org. For further information about how we collect, use, and protect your data, please also refer to our Cookie Policy, which should be read in conjunction with this Privacy Policy.